Street lighting problem – Report it!

If you have a problem regarding street lighting fault, you can report it.


  1. click on report a street lighting fault
  2. log in using your registered email address and password (or register for online services)
  3. you may prefer to report anonymously
  4. please provide:
    • details of the fault
    • an accurate location
    • light number
  5. if you logged in, we will send a confirmation email with a case reference number for you to track your case.

Other options

Report a street light fault by phoning: 01294 310000

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